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What is your cancellation policy?

If you are running late, please call the restaurant at 646-568-4018. Reservations are held for a grace period of 15 minutes before offering the table to our waitlist.

Agern requires a credit card to hold reservations of five or more. No shows and cancellations made less than 24-hours in advance are subject to a $25 per guest cancellation fee for lunch and a $50 per guest cancellation fee for dinner.

Pre-paid reservations for ticketed or holiday events are subject to a 72-hour cancellation policy. No shows and cancellations made less than 72-hours in advance of the event are considered confirmed and are non-refundable.